The following conditions apply:

§ 1 Shipping conditions
The delivery of the goods takes place across Europe. Inquiries about deliveries to other EU countries can be made using the contact form on our homepage. Shipping costs (including VAT).

§ 2 Domestic deliveries (Germany)
We do not charge versa domesticallyndcosts. These are free throughout Germany.

§ 3 Deliveries abroad

Climbing aids are sent throughout Europe for a flat rate of EUR 30. We charge a flat rate of 50 EUR shipping costs for each ladder size 2x4 and 2x5. Due to the dimensions of the 2x6, 2x7 and 2x8 ladders, they must be shipped as bulky goods via a shipping company. Therefore there are shipping costs of EUR 90 per ladder. Deliveries crossing the borders of the European Union can be made via contact request. Switzerland falls under the European tariff.

§ 4 New shipping option to Austria

By working with www.da-packs.at, Austrian customers can pick up the ladders in Kiefersfelden, Innsbruck or Vienna. Handover at a motorway exit between Salzburg and Vienna is also possible.

You as a customer then only pay for shipping:

• in Vienna: 15 EUR for each ladder (2x4, 2x5, 2x6 steps) and 25 EUR for each ladder (2x7, 2x8 steps)
• in Innsbruck: 15 EUR for each ladder (2x4, 2x5, 2x6 steps) and 20 EUR for each ladder (2x7, 2x8 steps)
• in Kiefersfelden: 5 EUR for each ladder (2x4, 2x5 steps) 7.50 EUR (2x6 steps) and 10 EUR for each ladder (2x7, 2x8 steps)

A notice: We always try to offer our customers the cheapest tariff. Please feel free to contact us about this.

§ 5 Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 4 days, for deliveries abroad within 2 - 8 days after the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.