Important note for the recipient
Accept damaged packaging or goods only “under reservation” and with a corresponding note on the receipt or refuse to accept them. In the event of non-compliance, no compensation can be claimed.

Important note for the customer
Data that we receive via the form (order) is not saved and is always completely deleted immediately after the order has been processed. Under no circumstances will we store data.

§ 1 General Conditions
a) The prices are euro prices and do not include sales tax. The amount of shipping costs depends on the order and

will be stated bindingly before the order is completed.
b) Delivery takes place to Germany and Europe

§ 2 Terms of payment
a) Payment is made by bank transfer or in cash at the buyer's discretion.
b) The statutory default regulations apply. In the event of late payment, we reserve the right from the second reminder

Assertion of any dunning costs incurred.

§ 3 Retention of title
The goods remain the property of the supplier until full payment has been made.

§ 4 Return shipping costs in the event of cancellation
In the event that the buyer makes use of his right of withdrawal stated below, the buyer accepts that he will have to bear the regular costs of the return. If the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of EUR 40 or if the item has a higher price at the time of cancellation and has not yet provided the consideration or a contractually agreed partial payment. Otherwise, return shipping is free of charge for the buyer.

§ 5 Right of withdrawal (Beginning of the cancellation policy.)
You can revoke your contractual declaration within 14 days without giving reasons in text form (for example by letter, fax or email), or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient, nor before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para. 1 and 2 EG BGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to:

Göddeladders - Martin Fleisgarten
Frankfurter Landstrasse 57 B, GER - 63452 Hanau
Telephone: 06181 4272982
Fax: 06181 432049
Email: info@treppenleiter.shop

Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and, if necessary, any benefits derived (in particular interest). If you cannot return the service received to us in whole or in part or only in a deteriorated condition, you may have to pay us compensation. You do not have to pay compensation for any deterioration caused by the intended use of the item. Transportable items are to be returned at our risk.

You have to bear the costs of the return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of EUR 40 or if you have not yet received consideration or a contractual agreement if the price of the item is higher at the time of cancellation have made the agreed partial payment.

Otherwise, the return is free for you. Items that cannot be sent as parcels will be picked up from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you when you send your cancellation declaration or the item, and for us when we receive it. (End of revocation.)

§ 6 Claims of the customer in the event of defects
The statutory warranty provisions apply. If delivered items have obvious material or manufacturing defects (including transport damage), we ask the purchaser to complain to us or the supplier immediately. The legal claims remain unaffected.

§ 7 Liability
The liability of the supplier and his vicarious agents and vicarious agents for claims for damages by the purchaser is excluded unless:

- Damage to life, body and health is affected
- There is intent or gross negligence
- Essential contractual obligations are violated
- Guaranteed properties are missing
- Or insofar as liability is mandatory under the Product Liability Act or due to negligence when concluding the contract or due to other breaches of duty, or due to tortious claims for compensation for property damage in accordance with Section 823 of the German Civil Code (BGB).

A material contractual obligation exists if the breach of duty relates to an obligation on the fulfillment of which the customer trusted and was entitled to trust.

§ 8 Place of performance and place of jurisdiction
If the customer is a merchant, Hanau is the exclusive place of jurisdiction. The same place of jurisdiction applies if the purchaser does not have a general place of jurisdiction in the Federal Republic of Germany at the time of initiating legal proceedings. However, the purchaser is entitled to appeal to any legally competent court.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.